Frequently Asked Questions

Yuvoxx is an all-in-one sports management platform designed specifically for academies, clubs, and youth organizations. From registrations, scheduling, payments, and communication to reporting and facility management, everything is streamlined under one system.

Yuvoxx is built for sports academies, clubs, coaches, administrators, and parents. Whether you run a small academy or a large multi-sport organization, Yuvoxx adapts to your needs.

Not at all. Yuvoxx is designed to be user-friendly and intuitive. No coding or advanced technical knowledge is required.

Yes. Parents and players can use the mobile app or web portal to book sessions, view schedules, make payments, and track performance updates.

Absolutely. Our web app is built with a mobile-first design, and we also provide a branded mobile app on the Apple App Store and Google Play for your academy.

Yuvoxx supports multiple payment options including credit/debit cards, online banking, and offline/manual payments (if enabled by your academy).

Yes. Yuvoxx is hosted on secure cloud servers with encryption and strict access controls. We never sell your data, and sensitive information is protected at every step.

Yes. You can customize your website, app, booking forms, schedules, and even staff permissions according to your academy’s needs and branding.

Our pricing depends on the size and requirements of your organization. Since no two academies are alike, we tailor plans to your needs. Contact us for a personalized quote.

Yes! Yuvoxx supports 100+ different sports. If you don’t see your sport listed, contact us — we’ll make sure you’re covered.

Yes. Our onboarding team helps you import your existing data — including players, parents, staff, and schedules — so you can get started quickly.

Simply book a demo or contact our team. We’ll walk you through the setup, customize your platform, and get your academy running on Yuvoxx in no time.

Yes. Yuvoxx is a SaaS (Software-as-a-Service) solution hosted securely in the cloud. This means you don’t need to install or maintain any hardware — everything runs online with automatic updates.

Yuvoxx is hosted on secure cloud servers with global infrastructure providers to ensure high availability, scalability, and performance.

Yes. We perform regular automated backups of all data to protect against loss. In case of emergencies, data recovery protocols are in place.

Security is a top priority. Yuvoxx uses data encryption (SSL/TLS), role-based access controls, and secure authentication protocols to keep sensitive information safe.

Yes. With advanced user management and role-based permissions, you decide what each staff member can see or access within the system.

Yes. If your academy operates across multiple locations or divisions, Yuvoxx allows you to manage them all under one account, with separate schedules, payments, and reporting.

No. Since Yuvoxx is SaaS-based, all updates and new features are automatically rolled out, so you always have the latest version without lifting a finger.

There’s no strict limit. Yuvoxx is built to scale, so whether you have 50 players or 5,000, the platform can handle it.

Yuvoxx works seamlessly on desktops, tablets, and smartphones. It’s optimized for mobile-first usage, and we also offer iOS and Android apps for your academy.

Yes! We offer a free, personalized demo where our product experts walk you through the platform and show how Yuvoxx can be tailored to your academy’s needs.

Onboarding is fast and simple. Depending on the size of your academy and how fast you provide the required information, setup can take anywhere from 2 days to 2 weeks. Our team guides you every step of the way.

Absolutely. Our onboarding specialists assist with importing your existing data — such as players, parents, staff, programs, and other stuff — so you can switch over smoothly.

Yes. We provide live training sessions, documentation, and video tutorials to ensure your staff feels confident using Yuvoxx.

Very customizable. From your branded website and mobile app to booking forms, schedules, reports, and permissions — Yuvoxx adapts to fit your academy’s workflow.

Click the “Forgot Password” link on the login page, enter your registered email, and follow the instructions. You’ll receive a reset link immediately.

Ask them to ensure they’re using the correct email address linked to their profile. If issues persist, they can use the password reset option or contact our support team.

If a payment fails, the system will automatically notify the parent and attempt the transaction again. You’ll also see the failed payment in your reports.

Admins can update organization details directly in the Settings section of the dashboard. Changes instantly reflect on your website and app.

Yes. Admins and coaches can adjust bookings from the dashboard. Parents can also make changes if you allow them through your booking settings.

From the User Management section, you can add new staff, assign roles, or remove inactive members anytime.

Yes. Yuvoxx automatically sends confirmation emails, reminders, and notifications for bookings, payments, and attendance updates.

All reports are available under the Reporting tab. You can filter by program, date range, or specific bookings and export them as needed.